Terms of Service

1. Agreement and eligibility

By creating an account, signing in, downloading the app, or using LumenDrift, you agree to these terms. If you do not agree, do not use the service.

You must be legally able to enter this agreement. If you are under the age of legal majority where you live, a parent or guardian must review and accept these terms for you.

2. The service

LumenDrift offers authored sound worlds and user-controlled listening rituals for focus, recovery, and sleep. Features, catalogue items, availability, and supported devices may change as the product develops.

LumenDrift is not a medical, therapeutic, crisis, or emergency service and does not diagnose, treat, or prevent any condition. Do not use it as a substitute for qualified care or in a situation where audio could distract you from safety.

3. Accounts and sign-in

You may create an account with an email verification code or a supported sign-in provider such as Google or Apple. You authorise us and our authentication provider, Clerk, to process the account information needed to complete the method you choose.

Keep your account and device secure, give us accurate information, and tell us promptly if you suspect unauthorised use. Your use of Google or Apple services is also governed by that provider’s terms and privacy notices.

4. Acceptable use

• Use LumenDrift only for lawful, personal purposes and respect other people’s rights.
• Do not probe, disrupt, overload, bypass, or interfere with the service or its security controls.
• Do not scrape, automate access, reverse engineer, redistribute, publicly perform, or copy the app, sound worlds, or other content except where applicable law expressly permits it.
• Do not submit unlawful, abusive, infringing, deceptive, malicious, or privacy-invasive content through support or chat features.
• Do not share access credentials, impersonate another person, or use LumenDrift to build a competing dataset or service.

5. Subscriptions and App Store purchases

LumenDrift Royal is offered as a monthly auto-renewable App Store subscription. The target US storefront price is $9.99 per month; Apple shows the binding local price, currency, tax treatment, and billing period before you confirm purchase. No free trial, annual plan, or introductory offer is promised unless Apple’s purchase sheet expressly shows one.

Payment is charged to your Apple Account when you confirm purchase. The subscription renews monthly unless cancelled at least 24 hours before the end of the current period, subject to the App Store terms shown for your account. Royal access is based on the purchase and entitlement status verified through Apple and RevenueCat.

Manage or cancel an App Store subscription through your Apple Account settings. Cancellation normally takes effect at the end of the paid period unless Apple or applicable law provides otherwise. Refund eligibility is determined by Apple and mandatory consumer law.

6. Licence and intellectual property

LumenDrift, including its software, interface, sound worlds, recordings, artwork, names, and written materials, is owned by Lumenshore Limited or its licensors and is protected by intellectual-property law.

Subject to these terms and any applicable App Store licence, we grant you a limited, personal, revocable, non-exclusive, non-transferable right to use LumenDrift on supported devices. No ownership rights are transferred to you.

7. Content you send us

You retain any rights you have in messages, bug reports, and other content you submit. You give us permission to host, process, reproduce, and use that content only as reasonably needed to provide support, operate and secure LumenDrift, comply with law, and improve the service.

Do not include information you do not have the right to share. Support and chat features are not designed for medical records, passwords, payment-card numbers, or urgent requests.

8. Availability, suspension, and deletion

We may update, suspend, or discontinue parts of LumenDrift for maintenance, security, legal, product, or operational reasons. We may restrict or end access when you materially breach these terms or create risk for LumenDrift or others, where permitted by law.

You can sign out at any time and can request account-data deletion in the app or through support. Deleting server data does not automatically cancel an App Store subscription or erase downloads and history stored only on your iPhone.

9. Third-party services

LumenDrift relies on services supplied by companies such as Apple, Google, Clerk, hosting providers, and content-delivery providers. Their services may be subject to separate terms and may become unavailable independently of LumenDrift. We are not responsible for third-party services beyond what applicable law requires.

10. Warranties and liability

We provide LumenDrift with reasonable care and skill. To the extent permitted by law, the service is otherwise provided as available, and we do not guarantee uninterrupted operation, a particular wellbeing or productivity result, or that every feature will remain available.

Nothing in these terms excludes or limits liability that cannot lawfully be excluded, including mandatory consumer rights. Subject to that rule, Lumenshore Limited is not responsible for indirect or unforeseeable losses, lost profits, or losses caused by misuse, unsupported devices, third-party outages, or circumstances outside our reasonable control.

11. Law and disputes

The laws and courts that apply depend on where you live and any mandatory consumer protections. These terms do not take away rights or forums that applicable law says cannot be waived.

Please contact us first so we can try to resolve a concern informally. Either side may still use any court, regulator, or dispute process available under applicable law.

12. Changes and contact

We may update these terms as LumenDrift changes. We will update the date shown on this page and provide additional notice where a change materially affects your rights. Continuing to use LumenDrift after the effective date means the updated terms apply, to the extent permitted by law.

Questions about these terms can be sent through the signed-in app or by post to: LumenDrift Terms, Lumenshore Limited, Windsor House, Troon Way Business Centre, Humberstone Lane, Leicester, England, LE4 9HA.